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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Irene Chao

July 30, 2025

5  out of  5
rating by Irene Chao
"Super helpful and was able to answer all the questions I had regarding my insurance plan!"
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Scott Child

July 27, 2025

5  out of  5
rating by Scott Child
"Ginny and Michelle have been amazing agents over the years—always helpful, professional, and easy to work with. I’ve really appreciated their support and personal service. Highly recommend!"
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Jaime Aquino

July 25, 2025

5  out of  5
rating by Jaime Aquino
"Michelle, was great working with. Very helpful as well."
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Cynthia Rennie

July 23, 2025

5  out of  5
rating by Cynthia Rennie
"I have received excellent services since 1998. Prompt response for my changes and professional people. I am very satisfied every time I call."
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Erik Medhurst

July 3, 2025

5  out of  5
rating by Erik Medhurst
"Quick service and helpful each time I've needed some help."
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Eddie Siuda

June 27, 2025

5  out of  5
rating by Eddie Siuda
"Always helps me figure out my insurance needs without hassle"
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Yoga Balaji

June 25, 2025

5  out of  5
rating by Yoga Balaji
"Ginny and Michelle are great and quick to work with the quotes, assistance with claims and documentation required. Wouldn't hesitate a second to recommend them."
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Larry H

June 9, 2025

5  out of  5
rating by Larry H
"Ginny was very helpful, saved me money over Geico and covered everything in the policies, thank you Ginny"
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Kristina Wiemer

May 19, 2025

5  out of  5
rating by Kristina Wiemer
"I have always had a great experience with the team here for both renter's insurance and car insurance!"
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Pamela Czarnowski

May 13, 2025

5  out of  5
rating by Pamela Czarnowski
"Excellent customer service , excellent coverage with competitive premiums ."
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Karen H

April 14, 2025

5  out of  5
rating by Karen H
"From my online quote, within an hour I received a personal phone call from Michelle! Professional in every way, knowledgeable, and truly a pleasure to work with! It’s official - we are now with State Farm for home and Auto! If you’re looking to switch up your carrier, I give 10 stars to this group! Michelle, thanks for everything keep being amazing!"
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Julie Franson

April 9, 2025

5  out of  5
rating by Julie Franson
"Ginny, Michele and the staff do a great job ! Nice timely follow up and follow through"
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Robert Crosby

April 8, 2025

5  out of  5
rating by Robert Crosby
"Great office, friendly service. Michelle is very knowledgeable on the phone"
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Austin Li

March 26, 2025

5  out of  5
rating by Austin Li
"Michelle reached out quickly after my initial inquiry. She was very kind, patient, and efficient with the whole process making it very easy for me!"
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Richard McCarron

February 17, 2025

5  out of  5
rating by Richard McCarron
"Michelle kindly reached out to me to check to see if they were able to lower my rate. While they were not able to she took note to check back and Try again the next time my insurance comes due. She made the experience very easy to check as well as informed me on the policy's where I usually struggle."
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David White

February 1, 2025

5  out of  5
rating by David White
"In the summer of 2024 I had been the client of a well-known American insurance company since 1976. The company to which I allude had thus been insuring my home and automobile for upwards of 48 years, during which time I had no traffic accidents and no moving violations on my record. Nor did I have a claim as to my home owner’s insurance until the spring of 2024. Said claim was in connection with a then recent hail storm and was denied. Nevertheless, I saw my premiums rising in cost at a very quick rate, especially over the years between 2016 and 2024. Indeed, I found myself calling my agent every year or two in recent times trying to find ways to lower my premiums. I ended up with no collision and no comprehensive coverage on my car (just medical and liability plus roadside assistance) and the maximum allowed deduction on the home owner’s policy. Still, as of the summer of 2024, auto insurance was costing me about $2400 a year, and home owner’s insurance had risen to about $2800 annually for a 964 square foot ranch-type house with no garage! As a result of conversations with friends about all this, one such recommended I contact her State Farm agent, Ginny Kelly, a mere 3 or 4 miles from my home. Ginny invited me to drop by her office for a consultation, at which time a contract for auto insurance to commence last September 1st was drawn up and agreed to. I now pay only about $1100 annually for auto insurance … only about 46% of the amount my old company was charging for essentially the same coverage. The home owner’s part of my inquiry with Ginny was in part dependent on an underwriter’s determination on the condition of my house, as it was constructed in 1972 and had its one and only roof replacement in 1997. Ginny, though gave me a quote should the house pass inspection, a quote which also was about $1100 annually … about 39% of what I would have to pay my previous insurer. So, naturally I said “yes” to our agreement and waited for the underwriters to do their inspection. Within a few weeks the inspection was carried out. The structure, including the roof, was given a full pass, but there was an issue involving a number of small trees, hedges and bushes growing so close to the house that copious leaves, branches and even stems and trunks of small trees were pressing against two of the exterior walls and in contact with shingles on the roof in places. The result was that I would be insured as is from September 1, 2024 to September 1, 2025 at the agreed-upon rate of $1100 per year but would not be renewed unless the landscaping issues were addressed sometime before the first year’s contract ran out. Well, I felt I couldn’t pass up a 61% savings or thereabouts into the future, so in December I effected a massive trimming project aimed at pleasing on their next visit the underwriters. Soon after my landscaping effort, I contacted Ginny to ask if she could send the underwriters back out sooner rather than later to give me ample time to make further amends. Apparently, the underwriters were on a fixed schedule which wouldn’t send them my way until much closer to September 1, 2025, because she volunteered to come out to my house, take a number of photos, and send them to the underwriters. (Wow! I was amazed by that! It would have been so easy to just say, “Sorry, this stuff works on a professionalized schedule; they’ll be out next July for a final survey.”) At any rate the photos she took worked like a charm, and I’m all set to go for another 60% savings next year. I’m convinced via my experience so far with State Farm that Ginny and those in her office stand with their clients … even go “the extra mile (about 7 miles round trip in my case)”."
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tim costello

January 29, 2025

5  out of  5
rating by tim costello
"I have had State Farm insurance since I moved to Naperville. During that time I have had two wonderful agents. When my first agent, Steve Hartung, retired I was very fortunate to learn of my present agent , Ginny Kelly. Ginny and her secretary Michelle have provided me with outstanding service whenever I need help. They are both outstanding people and it is always a pleasure to find such professional people that look out for your welfare first. I highly recommend both Ginny and Michelle. I know that you will not be disappointed."
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Jocelyn Rohrer

January 23, 2025

5  out of  5
rating by Jocelyn Rohrer
"Michelle Siuda was absolutely fabulous with helping me with new home and auto insurance. She was knowledgeable, professional and kind."
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Sean McNamara

January 22, 2025

5  out of  5
rating by Sean McNamara
"Michelle was super friendly and helpful throughout our entire conversation. She thoroughly walked me through everything that I had troubles with and helped quickly come up with a solution. Would defintely recommend!"
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Salman Javed

December 20, 2024

5  out of  5
rating by Salman Javed
"These folks are great and I really recommend their services!!! Thank you again!"
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Ajit Doshi

December 17, 2024

5  out of  5
rating by Ajit Doshi
"Verey Responsive and detailed oritented. The team here helped me to walk through all the points and was able to provide the details required to sign up insurance. Great team and I would highly recommend"
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Dean Moriarty

December 14, 2024

5  out of  5
rating by Dean Moriarty
"Switched from Allstate to State Farm recently, and Michelle from Ginny’s office did a great job taking me through that process and helping me get the quote and coverage I needed. Definitely recommend!"
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Erin Bender

December 13, 2024

5  out of  5
rating by Erin Bender
"We have had a great experience with the team!!"
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Nicki Cummings

December 12, 2024

5  out of  5
rating by Nicki Cummings
"Michelle is great!! She gave me a quote quick and easily! Great customer service!"
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Rehan Khan

December 10, 2024

5  out of  5
rating by Rehan Khan
"The switch over for my Home, Auto and Umbrella Insurance policies was amazingly smooth and painless. Everything was handled promptly and efficiently."